During the use of Meiqia software, you must not endanger national security, reveal state secrets, or violate the legitimate rights and interests of national social collectives and citizens. this product is prohibited from being used for illegal businesses such as trojan horses, viruses, pornography, gambling, and fraud. Meiqia company can suspend or terminate its services for those who violate the regulations, and assist relevant administrative agencies in recourse and investigation.
Global services, all in one workbench
Overseas mainstream social media, full coverage in place
Connect your customers wherever they are, on websites, on social media like Livechat, messager, WhatsApp, LINE,Telegram, Email, Instagram. All you need is Mixdesk
Seamless global service and barrier-free communication
Overcoming language barriers with automatic detection and support for dozens of languages, providing service anytime
Global, but also automated
Flexible automatic trigger
Let automation tools handle repetitive tasks intelligently, respond in seconds, and deliver personalized messages as soon as customers enter
Flexible team collaboration strategies ensure every customer is matched with the most suitable service agent, providing perfectly tailored service
AI 360° perfects customer profiles
Unified customer data displayed in one place
Instantly convert customer data into marketing resources, create comprehensive marketing plans, and send notifications promptly
Centered on the customer, seamlessly switches between chat, marketing, and service scenarios, naturally generating customer profiles effortlessly
Supports one-on-one and group chats
Interact with customers like friends
Simple yet comprehensive! Designed for maximum efficiency, this customer service workbench ensures every agent can quickly get up to speed
More than just Livechat, it's an IM platform for building long-term customer relationships. Contact is no longer passive, whenever you want to talk to customers
Unlimited seats, social media accounts
Your professional digital employee
AI Copilot, your personal AI assistant
AI Copilot handles all complex and repetitive tasks, so your agents can focus on important and valuable work
AI Agent, the true AI expert
Professional digital employees leverage the most powerful AI language models to automatically craft advanced workflows for your business
